Frequently Asked Questions

Kawader is a complete SaaS Human Resources platform built for businesses in the MENA region. It manages the full employee lifecycle — from recruitment and onboarding to attendance, leaves, payroll, and performance — in a single Arabic-first system that complies with local labour laws.

Kawader fits any organisation that wants to digitise HR operations:

• Small businesses (10–50 employees) looking to replace spreadsheets.
• Mid-sized companies needing standardised processes.
• Enterprises with multiple branches and complex policies.

Click Start Free on the homepage and fill in your company name, your contact details, and a password. You'll receive a welcome email with your tenant URL and login credentials within seconds.

Kawader is fully cloud-based — no installation required. All you need is a modern browser (Chrome, Edge, Firefox, or Safari) and a stable internet connection. It runs on desktop, tablet, and mobile.

Yes. The Kawader employee app is available on the App Store and Google Play. Employees can check in/out, request leave, view payslips, and receive announcements on the go.

Kawader is fully bilingual — Arabic (RTL) and English (LTR). Every user can switch language from their profile at any time, and document templates adapt automatically.

Yes. We offer a 14-day free trial with full access to all features and unlimited employees. No credit card required. You can also book a live demo with our team from the contact page.

From the Employees module, add each employee with their email. The system sends them an invitation with a temporary password. They set their own password on first login. You can also bulk-invite via Excel import.

Absolutely. We provide Excel import templates for employees, attendance history, leave balances, and salary structures. Our onboarding team can help with one-time data migration at no extra cost on annual plans.

Kawader is a cloud system, so an internet connection is required. However, the mobile app caches recent data — so employees can view their schedule and payslip history offline, and any check-in attempt is queued and synced once back online.

Navigate to Employees → Add New. Fill in the basic information (name, email, hire date), assign a department, manager, branch, and shift. Upload required documents and configure salary components. Click Save — the employee receives a welcome email with their login credentials.

Inside the employee profile, open the Documents tab. Upload CVs, contracts, ID copies, certificates, and any other files. You can categorise documents, set expiry dates (e.g. work permits) to receive renewal alerts, and control visibility per role.

Yes. Under Employees → Org Chart you'll find an interactive hierarchy chart. Zoom, search any employee, and click any node to view profile details. The chart updates automatically when reporting lines change.

Open the employee profile and click End Service. Choose the termination type (resignation, end of contract, dismissal), the last working day, and reason. The system automatically calculates end-of-service entitlements, blocks future check-ins, and triggers the offboarding checklist (asset return, exit interview, final payroll).

Yes. From Settings → Employee Fields, add unlimited custom fields (text, number, date, dropdown, file). Choose which roles can view or edit each field. Custom fields appear in the profile, reports, and export files.

From Employees → Import, download the Excel template, fill in your data, and upload it back. The system validates each row and shows any errors before importing. Successful rows are created, and you get a detailed report of what was added vs skipped.

Yes. Each employee profile has a Dependents tab where you can add spouse and children information with names, dates of birth, and relationship. This data feeds into benefits enrolment, tax calculations, and emergency contact lookups.

Yes. Every change to an employee's position, department, branch, manager, or salary is logged with timestamp and the user who made the change. You can view the full history from the profile's Timeline tab.

From your dashboard or mobile app, tap Check In when you start work and Check Out when you finish. The system records the time, location, and IP. Your status (On Time, Late, Early) is calculated automatically against your assigned shift.

Yes. Use the Kawader mobile app for one-tap check-in/out with GPS verification. Admins can restrict mobile check-in to specific geographic zones (e.g. the office radius) for accuracy.