Frequently Asked Questions
Find answers to common questions about kawader.
How do IP and location verification work?
Per branch you can whitelist trusted IP ranges and define a geofence (latitude, longitude, radius). When an employee checks in, the system verifies they're inside the allowed zone. Out-of-zone attempts are flagged for manager approval.
How is late arrival or early departure calculated?
Each shift has a configurable grace period (e.g. 10 minutes). If you check in after the grace period, you're marked Late and the lateness is calculated in minutes. Check-out before the shift end marks you Left Early. Both can be linked to salary deductions according to your policy.
Can I integrate biometric fingerprint devices?
Yes. Kawader supports the most popular biometric devices (ZKTeco, Suprema, and others). After connecting the device, employee fingerprints are matched to their profile automatically, and check-in events are streamed to the system in real time.
Can I define multiple shifts and attendance policies?
Yes. Define unlimited shifts (morning, evening, night, rotating) per branch or department. Each shift can have its own grace period, overtime rules, break duration, and weekend days. Employees can be assigned different shifts on different days.
How can I view my attendance log?
From the My Attendance page, choose between calendar view or list view. Each day shows your check-in/out times, status, and total worked hours. Use the date filter to view any period, and export the log as Excel or PDF.
How is overtime tracked and approved?
Any minutes worked beyond the shift end are automatically calculated as potential overtime. The employee can submit an overtime request with reason, and the manager approves or rejects. Approved overtime feeds into the payroll engine using the rate configured in your policy.
How does automatic absence marking work?
At the end of each working day, the system checks who didn't check in. Those without an approved leave for that date are automatically marked Absent, and their direct manager is notified. Absence days impact the monthly payroll based on your policy.
How can I correct an attendance mistake?
If you forgot to check in or out, open My Attendance, find the day, and click Request Correction. Enter the correct time with a reason. The request goes through your manager and HR for approval before updating your record.
What types of leave are supported?
Kawader supports unlimited leave types out of the box: Annual, Sick, Emergency, Maternity, Paternity, Hajj, Bereavement, Unpaid, and any custom type you define. Each type has its own balance, accrual rules, and approval workflow.
How do I request leave?
From your dashboard or the Leaves tab, click New Request. Select the leave type, start and end dates, and add a reason. Attach any supporting documents (medical certificate, travel ticket). Submit — your manager receives the request for approval.
How does the leave approval workflow work?
The default workflow is: Manager → HR. You can customise the workflow per leave type — for example, sick leave may only need manager approval, while extended unpaid leave may require additional escalation to a department head or executive.
How do I check my leave balance?
The Leaves tab shows a summary of each leave type — total entitlement, used, pending, and remaining. The dashboard also shows your annual leave balance as a quick widget. Always check your balance before submitting a request to avoid rejection.
Can I cancel a leave request after submitting?
Yes. If the request is still Pending, you can cancel it directly. If it's already Approved but the start date is in the future, you can submit a cancellation request — once your manager approves the cancellation, the balance is restored automatically.
Can unused leave be carried forward to the next year?
Yes. Configure the carry-forward rule per leave type: full carry-forward, capped (e.g. max 15 days), or forfeit. The system processes the rollover automatically on 1 January (or your fiscal year start date).
How are public holidays handled?
From Settings → Holiday Calendar, define national, religious, and company-specific holidays per branch or country. Holidays don't deduct from leave balances and are excluded from working-day calculations and salary deductions.
Does leave accrue monthly or annually?
You decide. Per leave type, choose Annual (full balance at year start), Monthly accrual (e.g. 1.75 days per month), or Anniversary-based (balance increases on hire-date anniversaries). The system calculates entitlements automatically.
How is maternity / paternity leave handled?
Both are pre-configured leave types with durations aligned to Egyptian, Saudi, and GCC labour laws. They're tracked separately from annual leave and don't consume your annual balance. Required documents (e.g. birth certificate) can be uploaded to the request.
What leave reports are available?
From Reports → Leaves: balance summary per employee, leave usage per type, leave by department, upcoming leaves calendar, and an exit-readiness report (employees with high leave balances near termination). All exportable to Excel/PDF.
How is the salary calculated?
The payroll engine combines (1) the salary structure (basic, allowances, bonuses), (2) attendance data (late minutes, absences, overtime), (3) approved leaves, (4) tax brackets, and (5) social insurance to produce the net amount. Every calculation is auditable line by line.
How can I view and download my payslip?
From My Payslips, choose any month to view a detailed breakdown: basic salary, allowances, deductions, tax, insurance, and net pay. Click Download PDF for an official copy. Payslips are stored permanently and accessible at any time.